Terms & Conditions

Welcome to noir. the label.

These Terms & Conditions apply to your use of our website and to purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions.

1. About us

This website is operated by:

noir. the label
Legal business name: noir. The Label 
Email: noirthelabelau@outlook.com

2. Our products

We make every effort to ensure that product descriptions, photographs, colours, sizing and other information on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Please carefully review product descriptions, measurements and sizing information before placing your order.

3. Product availability

Our collections may be produced in limited quantities.

Certain pieces may be available only in limited numbers and may not be restocked.

We reserve the right to limit quantities available for purchase.

If an item becomes unavailable after you have placed an order, we will contact you and arrange an appropriate resolution, which may include a refund.

4. Prices

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

We reserve the right to change prices at any time before an order is placed.

Once an order has been accepted and paid for, the price applicable at the time of purchase will generally apply, subject to any error or other circumstance permitted by law.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been accepted if there is an issue with availability, pricing, payment or another material error.

We reserve the right to cancel an order where reasonably necessary, including where a product is unavailable or a significant pricing or listing error has occurred.

If we cancel an order after payment has been received, you will receive a refund of the amount paid.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

We do not store complete payment card details. Payment information is processed through our payment providers.

7. Shipping

Orders will be dispatched to the delivery address provided at checkout.

Estimated dispatch and delivery timeframes will be communicated on our website or at checkout where applicable.

Once an order has been dispatched, delivery timeframes may be affected by the relevant carrier, customs or other circumstances outside our reasonable control.

Please ensure your delivery address is correct before completing your purchase.

8. International orders

Where international shipping is offered, the customer is responsible for ensuring that the products can legally be imported into their destination country.

Any applicable customs duties, taxes or import charges are the responsibility of the customer unless otherwise stated at checkout.

9. Returns and refunds

Our Refund Policy forms part of these Terms & Conditions.

Nothing in our Refund Policy or these Terms & Conditions is intended to exclude, restrict or modify any rights you have under the Australian Consumer Law.

10. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a repair, replacement, refund or other remedy where a product does not meet the consumer guarantees.

These rights apply in addition to any voluntary return or refund policy offered by noir. the label.

11. Intellectual property

All content appearing on this website, including photographs, images, logos, graphics, designs, product names, text and branding, belongs to noir. the label or is used with permission.

You must not reproduce, copy, modify, distribute or commercially use our content without our prior written permission.

12. Website use

You agree not to:

* Use our website for unlawful purposes
* Attempt to gain unauthorised access to our website or systems
* Interfere with the operation or security of our website
* Copy or reproduce website content without permission
* Use our website in a way that could damage our business or reputation

13. Website availability

We aim to keep our website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

14. Third-party services

Our website may contain links or integrations with third-party services, including payment providers, delivery services, social media platforms and other services.

We are not responsible for the content, privacy practices or operation of third-party websites or services.

15. Limitation of liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law, including rights and remedies available under the Australian Consumer Law.

To the extent permitted by law, noir. the label will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

16. Events outside our control

We are not responsible for delays or failure to perform our obligations where the cause is outside our reasonable control, including natural disasters, extreme weather, strikes, transport disruptions, government restrictions, internet outages or other unforeseen events.

17. Changes to these Terms

We may update these Terms & Conditions from time to time.

The version published on our website at the time of your purchase will generally apply to that purchase.

18. Governing law

These Terms & Conditions are governed by the laws applicable in Australia.

19. Contact

If you have questions about these Terms & Conditions, please contact:

noir. the label
Email: noirthelabelau@outlook.com